These terms govern your use of our services and outline the rights and responsibilities of both parties.
Service Agreements
By using our services, you agree to abide by the terms and conditions outlined herein. Our services include but are not limited to Online Marketing, Sales Systems & Paid Ads.
Payment Terms
Payment for our services is due on a decided date of each month. We accept payments via Credit/Debit Cards, Bank Transfers, UPI & 3rd Party Payment Processors.
Intellectual Property
Any intellectual property created or provided as part of our services remains the property of Strokes Animations until full payment is received. Upon payment, you will have full rights to use the intellectual property for its intended purpose.
Confidentiality
We take the confidentiality of your information seriously. Any sensitive information shared with us will be kept confidential and used only for the purposes agreed upon.
Dispute Resolution
In the event of a dispute, we encourage open communication and will work diligently to resolve any issues amicably. If a resolution cannot be reached, the parties may pursue legal remedies as outlined in these terms.
Updates to Terms
We reserve the right to update these terms and conditions as needed. Any changes will be communicated to you in advance.
For questions or clarification regarding our terms and conditions, please send an email at [email protected].
Privacy Policies
Your privacy is important to us, and we are committed to protecting the information you share with us.
Information Collected
We collect personal information such as name, email & contact number to provide you with our services. This information is used solely for its intended purpose and is kept secure.
Data Security
We implement security measures to protect your data from unauthorised access, disclosure, or alteration. Our systems are regularly updated to ensure the highest level of security.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except as required by law or as necessary to fulfil our services.
Cookies and Tracking
Our website may use cookies and tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can control cookie settings through your browser preferences.
Compliance
We comply with relevant data protection laws and regulations, including but not limited to GDPR or CCPA.
Updates to Privacy Policy
We may update our privacy policy from time to time. Any changes will be communicated to you via email or through our website.
If you have any questions or concerns about our privacy practices, please send an email at [email protected].
Refunds Policy
We strive to provide excellent service, but we understand that circumstances may necessitate refunds.
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
1. If you have purchased the products/services, completed the tenure of the program taking necessary action-steps required to get results & used them how they are intended to be used & still didn't get any output at all. (You have to share all the necessary proofs of execution/usage).
2. You have completed the full-payment of the services/products as per agreed upon timeline without defaulting, before asking for a refund.
3. Dissatisfaction with our services, subject to above mentioned conditions.
Any money-back guarantee offered would NOT be a "no questions asked" money-back guarantee.
Refund Process
To request a refund, please send an email at [email protected] with your request and relevant details. We will review your request and process refunds in accordance with our policy. Please note, the standard refund process may take up to
3-7 business days
depending on the bank.
Exceptions and Limitations
Some services may not be eligible for refunds, such as digital products & deliverables or monthly subscriptions. We reserve the right to refuse refunds in cases of abuse or misuse of our services.
Communication
We are committed to transparent communication regarding refund requests. If you have any questions or need assistance, please don't hesitate to reach out to us.
Updates to Refund Policy
We may update our refund policy as needed. Any changes will be communicated to you in advance.
For further information or to initiate a refund request, please send an email at [email protected].
Cancellations Policy:
Welcome to the Cancellations Policy of Strokes Animations. We understand that circumstances may change, and we aim to provide a clear process for cancelling services.
Cancellation Process
To cancel services, please send an email at [email protected] with your request and relevant details. We will guide you through the cancellation process and address any questions you may have.
Cancellation Fees
Some services may be subject to cancellation fees or charges. Please refer to your service agreement or send an email at [email protected] for details specific to your situation.
Refunds for Cancellations
If applicable, refunds for cancellations will be processed in accordance with our refund policy. Eligibility for refunds may vary based on the terms of your service agreement.
Exceptions and Limitations
Certain services may not be eligible for cancellation, such as Digital Products & Deliverables. We will inform you of any restrictions or limitations related to cancellations.
Updates to Cancellations Policy
We reserve the right to update our cancellations policy as needed. Any changes will be communicated to you in advance.
If you have any questions or need assistance with cancellations, please send an email at [email protected].
Contact Us:
Have questions or need assistance? Feel free to reach out!
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Phone:
8999538962
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Email:
📇
Address:
Wena Nagar, Durga Society, Wadi, Nagpur, MH-440023
We look forward to hearing from you!